Repair Services & Tips

Our service department is on-site and Bob, our technician is a BERNINA & Elna certified and trained technician.

We want your sewing, embroidery, and/or serger machines to be in their top working condition.  We encourage you to bring your machine in at least once a year for a "well baby" check-up.  If your have your BERNINA machine repaired by anyone other than a BERNINA dealership, the warranty on that machine is null and void.

We service BERNINA & Elna as well as other makes of machines.  When bringing your machine in for service,
Bob asks that you bring the following with you.

  • Your machine, power cord, foot control and bobbin case.
  • #1 foot that comes with your machine.
  • The buttonhole foot, and/or automatic buttonhole foot that came with your machine.
  • If you have a BERNINA 1630, 180, 185, 200, 730, 830 or 820 bring the #40 foot that came with your machine.
  • Your embroidery unit, embroidery foot and embroidery bobbin case if appropriate.
  • The large embroidery hoop.
  • We recommend using metrosene plus thread. If you use another type of thread exclusively, please bring a spool of the thread in a contrasting color and a full bobbin wound with white thread.
  • If you are having a problem of any type, please bring a sample.
  • Although not required, it is a big help and time saver if you have a full bobbin wound with white metrosene plus and a piece of fabric and stabilizer in the hoop and ready to do a stitch out.


Tips from Bob

Return to Machines


Merchandise    What's New      Featured Garments   Classes   Ordering      Contact Us       Map

Elegant Stitches
316 Colonades Way Suite 210
Waverly Place Shopping Center
Cary, North Carolina  27518
Shop Hours:  10am-6pm Monday-Thursday   10am-4pm Friday Saturday
1-919-852-4445          1-888-639-9383       Fax 1-919-852-4447





    Please join us on Facebook